If you are on a waitlist, you should not show up for the first class. It means you are waiting for someone in that class to drop or switch classes. We have up to ten students on the waitlist, for any class, at any given time. If there is another class that works for you, you MAY sign up for it and remain on another waitlist.
Feel free to email us to get off of a wait list and open it up to someone else by emailing firstname.lastname@example.org and letting us know. If more than one waitlist works for you, we encourage you to sign up for multiple waitlists in order to have the best chance of getting a class.
WHEN SHOULD I START MY CHILD IN SWIMMING LESSONS?
As soon as possible. We start at 18 months and offer the Toddler Class. A parent gets in with the child and learns about the water and basic skills of swimming. The earlier we start teaching children the more we can pogress them without water apprehension. Children develop a fear when they get older, so the sooner we can start teaching them the easier it is for them to learn.
WHAT SHOULD I BRING?
For the todlers bring the swim diapers as described in the registration form, a towel for everyone going into the pool, sunscreen, flip flops and a snack for afterwards. They are hungry after the 50 minute class. We do sell snoballs after the classes.
For swimmers above three years old bring towel, flip flops and sunscreen. Only the Advanced students can wear goggles in class. Ear plugs and swim caps are welcome to use during class. You may want to purchase swimmer's ear solution to clean their ears out after they swim.
WHAT WILL MY CHILD LEARN?
We have been teaching since 1961. We have a great program that has been very successful in teaching students how to swim. We start out by teaching children safety rules around the pool that can be used when you are around other pools. We also have one day that we teach water safety around water and pools. We also demonstrate how to save someone. We also put life jackets on them and have them jump in the water with them on. Classes are designed to fit the individual skill levels of the students. As they progress in our different levels within our program they are building skills that were taught in the previous class. Our program is set up so that they are not only learning but at the same time they are having fun. The end results are usually tremendous because of this style of teaching that we do.
WHAT IS YOUR MAKE-UP POLICY?
You pay per session and are expected to show up at a certain day and time, and if you miss class, you miss class. Special accommodations can not be made for individual circumstances. No need to contact us if you plan to miss a group class.
For our private classes, a minimum of 24 hours notice of the missed lesson is required and makeup lessons are restricted. The advanced notice must be received in the manner discussed in the agreements you sign during enrollment.
WHAT IF MY CHILD IS SICK?
If your child has diarrhea or had a sickness-related vomitting (not spit-up) or has had diarrhea in the past 24 hours, or fever, you are asked to keep your child home, as we cannot afford a fecal matter pool closure.
Additionally, if a doctor has informed you that your child has a contagious disease or infection, please keep them away for the doctor recommended time frame.
Be sure to let us know what is going on so that we can work with you on possible options.
WILL MY CHILD BE DROWNED PROOF?
No person is ever drowned-proof. Accidents can occur anytime, we need to always be on our guard around water. Children must always be supervised in and around water. We teach children about water safety but constant supervision is the most important way to keep your child safe in and around water.
WHAT IS YOUR RETURN POLICY?
When you register, please commit to swim for at least one session. During the registration process, the full missed class and cancellation policy is discussed, please read through carefully. You are required to agree to it to enroll and we will follow policy regardless of the circumstances.
Any cancellation, at any time, for any reason, is charged a fee of some sort and is based on the schedule that you will agree to (and print for your personal records) during registration. At any time within the session, if the date and time is no longer working for you and we are able to accommodate, given our class maximums, a switch to an open class of the same level, we will do so free of charge.
Sometimes things open up as the session progresses, and we will keep you on a list if you do want to make a switch.